Starting with research we gained an in-depth understanding of brand loyalists profiles, their desires, and motivations. We then created a brand philosophy for MUSQ: “Keep it clean, kind and simple”, expressing their commitment to quality, clean urban living, ethically sourced ingredients, and socially conscious enterprise, while still preserving the fashionable, ‘luxe’ quality of the product’s look and feel. This was expressed as a Brand Strategy book showing execution for language, colour palettes, core messaging, and most importantly, philosophy. This concept flowed through the brand conceptualisation, social media and digital strategy, and offline touchpoint execution strategies.